Nicolas Bobrinsky on people management and teamwork | ESA Masterclass
Video: 00:11:18 Imagine you are singing in a choir. You are doing your best, just like everybody else. Suddenly, somebody turns to you and points out that you are not singing the right note. If you are told off in a harsh way, you may feel bad about it, and if this happens too often you might not only feel upset about the choir but might even leave it for good. Eventually, the whole choir could end if everybody just leaves.It is the duty of the choir conductor (the ESA team head) to be able to address every single situation in the right way, to make everyone feel heard and encouraged.In the third video of this new series of ESA Masterclass, Nicolas shares some lessons learned in his decades as a team leader on what it takes to keep a team together through mutual trust and recognition and make all members work in a harmonious way, like singers...