Remote work will stress-test the internet — and parts will fail

Sunday, March 22, 2020 - 14:20 in Mathematics & Economics

This is part of our Coronavirus Update series in which Harvard specialists in epidemiology, infectious disease, economics, politics, and other disciplines offer insights into what the latest developments in the COVID-19 outbreak may bring. With offices across the country shuttered and workers being asked to work remotely when they can, the nation is relying on the robustness of the internet and technology infrastructure as never before. To understand the issues in play, the Gazette spoke with Jim Waldo, chief technology officer for the Harvard John A. Paulson School of Engineering and Applied Sciences, professor of the practice of computer science there, and professor of technology policy at the Harvard Kennedy School. Waldo, who spent three decades in the tech industry, discussed the likelihood that parts of the all-important internet will fail, and the equal likelihood that engineers will make repairs on the fly to keep people working. Q&A Jim Waldo GAZETTE:  Are we better...

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