What Will Shopping Look Like In The Future?
For those of you who don’t enjoy waiting in line overnight to get Black Friday deals, wandering the endless aisles of the grocery store in search of soy sauce, or mailing back pair after pair of ill-fitting shoes bought online, we have good news for you: Shopping in the future is going to be much easier. Between smartphones and tracking technologies, every trip to the store will be quick, efficient, and a heck of a lot smarter than it is today. Some retailers will even be able to anticipate your individual needs and take care of them for you. To get the inside scoop, we talk to Indiana University’s Ray Burke, who studies how customers think and behave. And we hear from Scott Emmons, who heads up innovation for Neiman Marcus, about the high-tech mirrors and tablets they’re bringing to their stores. Looking further into the future, we pick...