Tipped out: Gratuities present challenges for restaurant operations
Thursday, August 25, 2016 - 05:01
in Psychology & Sociology
Tipping in restaurants is a widespread practice in need of reform, according to a new study. Investigators found that tipping poses significant challenges for restaurants, with managers seeing difficulties in hiring chefs and maintaining a cordial workplace environment. Surprisingly, servers welcomed changes to how tips are divvied up, even at the risk of less income.