Researcher takes on 'empathy fatigue' in workplace
Wednesday, December 7, 2011 - 08:02
in Psychology & Sociology
(Medical Xpress) -- A nurse refuses to help an ailing alcoholic who is upset to find a hospital detox unit closed. A hospital clerk brushes off a deceased woman's grieving family as they try to pay her bills and claim her belongings. A charge nurse keeps the mother of a gunshot victim from seeing her son, saying the emergency room is "too busy."