Realistic robot faces aren't enough – we need emotion to put us at ease with androids
Friday, June 19, 2015 - 07:30
in Psychology & Sociology
When the first guests arrive at Nagasaki's Hotel Henn Na in July this year, they will be greeted and served by robots. In a similar approach, Toshiba's android Aiko recently held a short-term role greeting customers at a department store in Tokyo. Customers were comfortable approaching Aiko to ask for directions and even the receptionist who normally holds the post felt her android colleague was doing a reasonable job.