How to break down work into tasks that can be automated
Friday, February 22, 2019 - 09:20
in Psychology & Sociology
Virtually every organization is wrestling and experimenting with automation. But most are missing the benefits that come from deep and systemic change. One of the largest failings, in our estimation, is that organizations aren't spending the time necessary to deeply understand the work they're considering automating. They aren't deconstructing jobs so the specific tasks that can be automated can be identified. And without deconstruction, companies risk significant collateral damage and minimizing their ROI as they attempt to automate entire jobs.