Are Happy Employees Key To Corporate Success?
Monday, August 16, 2010 - 12:42
in Psychology & Sociology
An argument in the business world is how happy you can make employees while still maintaining a job standard. JetBlue flight attendant Steven Slater cursed out a passenger, grabbed two beers and exited through the plane's emergency exit earlier this week, and a new report in Perspectives on Psychological Science suggests his attitude may be a sign of trouble for JetBlue and other large companies. It may also be a sign of trouble just for airlines, where flight attendants seem to think passengers exist to give them a reason to collect a paycheck. Or it may mean nothing. read more