Study shows bandwidth caps create user uncertainty, risky decisions
Monday, May 7, 2012 - 11:01
in Mathematics & Economics
Recently, many U.S. Internet service providers have fallen in line with their international counterparts in capping monthly residential broadband usage. A new study by a Georgia Tech researcher, conducted during an internship at Microsoft Research, shows such pricing models trigger uneasy user experiences that could be mitigated by better tools to monitor data usage through their home networks.