How to improve email communication
Wednesday, November 26, 2008 - 03:21
in Psychology & Sociology
In a new article in the current issue of American Journal of Sociology authors Daniel A. Menchik and Xiaoli Tian (both of the University of Chicago) study how we use emoticons, subject lines, and signatures to define how we want to be interpreted in email. The authors find that 'a shift to email interaction requires a new set of interactional skills to be developed.'...