Analytics technology to identify performance raising measures based on employee/customer behavior
Friday, November 16, 2012 - 07:02
in Mathematics & Economics
Hitachi today announced the development of big data analytics technology to help identify effective measures to improve business performance based on behavioral data collected from employees and customers using badge style sensors and business performance data such as POS data. In a retail store pilot test, employees were re-positioned within the store based on an analysis of 10-days of POS data and employee/customer behavioral data. Results showed a 15% improvement in average sales per customer, confirming the effectiveness of the big data analytics technology in assisting business performance improvements.