Video ATMs let customers interact remotely
Thursday, December 6, 2012 - 15:10
in Mathematics & Economics
Your bank teller could soon be coming to you through a 30-inch flat screen. In an age where more customers, particularly millennials, prefer to bank online, banks are looking for ways to keep branches relevant while reducing costs. Several institutions, mainly credit unions and community banks, are starting to deploy video ATMs that allow customers to interact with tellers remotely and "smart offices" that enable video conferencing with loan officers.