Beat the stock market by satisfying customers

Wednesday, September 7, 2016 - 17:41 in Mathematics & Economics

Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan’s University Research Corridor, who found positive stock returns on customer satisfaction far out-distance competitive market measures that have been in play for more than half a century. Using 15 years of audited returns, researchers from […]

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